Informational Helpline is a social service agency located in downtown Wheeling, West Virginia that assists residents in Brooke, Ohio, Marshall, and Wetzel counties in West Virginia and Belmont and Monroe counties in Ohio. However, information and referral services are not limited to those counties. Each year, Information Helpline assists an average of 7,000 residents locate the services they need for themselves and their families. Information Helpline works in close partnership with other community organizations to provide comprehensive services to its clients. Information Helpline assesses crisis needs and advocates on a client's behalf to promote self-sufficiency.